We are currently offering the EVOC Bike Bag Pro. This is a very protective, durable bag that we believe this bag will fit most road, gravel, and mountain bikes. It weighs 21 pounds.

In the future, we plan to offer hard shell cases. Follow us on Instagram to stay updated about new product offerings! @rio.seattle

Our rates are as follows:

• $80 for a long weekend (this includes a day on each end for packing/unpacking your bike and receiving/returning the bag)

• $100 per week (this includes a day on each end for packing/unpacking your bike and receiving/returning the bag)

In addition, we require a $200 fully refundable deposit. This is to ensure we get our bike bag back, with minimal damage (regular wear and tear is ok)! 

We also want our bag to be returned clean, and will charge a $20 cleaning fee if the bag comes back excessively dirty (this is subtracted from the deposit).

In this event, we will retain the $200 deposit, and encourage you to submit a claim with your airline. They often reimburse up to $200 for damages to bags. 

So that you are compensated, we recommend you immediately photograph the damages and contact the airline. Most major airlines will provide a reasonable solution, and often will pay you for damages/loss which can include the cost of a brand new bag. Since you're booking the flight, we would ask that you take care of this on your end and hash it out with the airline. 

Here's a few airlines' policies for damages:

• Delta Airlines

  • If your bike/bag is damaged during a flight, you should report it to the Delta Air Lines Baggage Office as soon as you arrive. You must file a claim within 24 hours for domestic travel and 7 days for international travel. 

• Alaska Airlines

  • Baggage should always be inspected for any damage. We should be notified before you leave the airport. However, damage must be reported within 24 hours for domestic travel, or seven (7) days for international travel.

• Southwest

  • For domestic itineraries, Customers must notify us of the claim no later than four hours after either: (a) arrival of the flight on which the loss, damage, or delay is alleged to have occurred, or; (b) receipt of the baggage, whichever is applicable.

This is rare but can occur, as with all luggage. If it's delayed no problem! Just give us a heads up ahead of the scheduled bag return.

If it's fully lost - most major airlines can usually come to a reasonable solution, and often will pay you for damages/loss and even give you a new bag. Since you're booking the flight, we would ask that you take care of this on your end and hash it out with the airline. 

In this event, we will retain the $200 return deposit.

There's a few reasons!

1) Bike bags take up a lot of space. One of the biggest challenges to being a cyclist is space constraints, and our bikes take up a lot of space.

2) Bike bags are infrequently used. Unless you are racing pro, you're probably only going to need a bag 1-2x a year. That means it's sitting around most of the time.

3) Bike bags are expensive! The ones we are renting retail $800. A hard shell case is $1000. Use the savings towards your trip, or better yet - your bicycles!

Great question! Here's a helpful YouTube video on packing your bicycle, along with some of our top tips to ensure the best outcome:

• This order for removal usually works best: pedals off, handlebars off, wheels off (rotors if you choose), derailleur off, lower saddle all the way (mark or take a photo)

• Add a spacer between both sets of brake pads, especially if you have hydraulic disc brakes. (This ensures that the pads remain pushed apart when your wheels are off). If you don't have spacers, a piece of cardboard or folded paper + zip ties will do the job.

• Use stuff sacks, clothing, bike bags, etc. to pads around the bike and reduce any empty space but be cognizant of your airline's weight limit/overweight charges!

Here are some other helpful tips:

• Mark your seat post height and handlebar settings (a silver sharpie works well!)

• Take a photo of anything you remove that you might want to reference when re-assembling

• Use ziploc baggies to collect and mark any screws or things you remove 

• Put all tools inside bike bag (they're usually not allowed on carry-ons)

• You don't need to fully deflate your tires, only 10-20 PSI (they will increase in pressure while in the air).

• Bring spare valve cores and a core removal/insertion tool, it's easy to damage cores when re-inflating with a mini pump

• Highly recommended for peace of mind: Add an AirTag or equivalent inside the bike travel bag. This will provide peace of mind, and potentially help you locate it at your final destination!

Contact us at info@rioseattle.com; we can likely work something out!

Probably, if you're willing to come to us (in Northgate or Capitol Hill). 

Contact us at info@rioseattle.com to discuss this!

Customers often use our bags to pick up or drop off bikes from their flight destinations. This is no problem! We ask that you make a note of this when filling out the rental request form. We will pack extra straps to keep the bag tightly wrapped up during the flight without a bike in it.

See steps 1 - 3 of the instructions for breaking down the bag.

Contact us at info@rioseattle.com if you have questions.